TAPPEDIQ Terms and Conditions

TAPPEDIQ is a hiring workflow and talent decision-support platform designed to help businesses manage applicant journeys, hiring tasks, interview steps, shadow shifts, references, approvals, reports, audit items, and related workflow activity.

TAPPEDIQ helps organize hiring processes. It does not replace the judgment, legal responsibility, or employment decision-making authority of the Customer. Customers remain responsible for all hiring decisions, employment practices, applicant communications, compliance obligations, and final decisions to advance, pause, decline, offer employment to, or hire any applicant.

Access to TAPPEDIQ is permission-based. Users may be assigned roles, access levels, brand access, location access, applicant journey access, and workflow permissions.

Customers are responsible for:

1. Ensuring that only authorized users access TAPPEDIQ;
2. Assigning appropriate permissions based on job duties;
3. Removing access for users who no longer require it;
4. Maintaining accurate user, brand, location, and workflow settings;
5. Protecting login credentials;
6. Preventing unauthorized access to applicant or employee-related information.

You may not share login credentials, access another user’s account, bypass permissions, attempt to access data outside your assigned scope, or use TAPPEDIQ in a way that compromises security or confidentiality.

“Customer Data” means information submitted to, uploaded to, entered into, generated through, or stored within TAPPEDIQ by or on behalf of a Customer. Customer Data may include applicant information, hiring notes, interview responses, shadow shift results, reference notes, scoring results, hiring decisions, audit logs, user activity, brand and location information, workflow configurations, and related records.

As between HIT and the Customer, the Customer owns its Customer Data. HIT does not claim ownership of Customer Data.

The Customer grants HIT a limited right to host, process, transmit, store, display, and use Customer Data as needed to provide, secure, maintain, support, improve, and operate TAPPEDIQ.

Customers are responsible for determining what applicant, candidate, employee, contractor, or reference information is collected, entered, uploaded, reviewed, retained, or deleted through TAPPEDIQ.

Customers must use TAPPEDIQ in compliance with all applicable employment, privacy, anti-discrimination, background check, record retention, wage and hour, and applicant-notice laws.

Customers are responsible for providing any required notices, disclosures, authorizations, consents, or rights information to applicants, employees, references, or other individuals whose information is processed through TAPPEDIQ.

TAPPEDIQ may provide workflow organization, structured scoring, candidate summaries, reports, audit flags, recommendations, and other decision-support features. TAPPEDIQ does not make final employment decisions.

Customers agree that:

1. Human decision-makers must review relevant information before making employment decisions;
2. TAPPEDIQ outputs should not be treated as the sole basis for hiring, promotion, rejection, discipline, termination, or other employment decisions;
3. Customers are responsible for reviewing scoring criteria, interview guides, workflow requirements, and decision rules for fairness, consistency, job-relatedness, and legal compliance;
4. Customers are responsible for monitoring whether their use of TAPPEDIQ has unintended adverse impact or discriminatory effects.

TAPPEDIQ may allow Customers to create, edit, assign, and use interview guides, scoring tools, workflow steps, approval queues, shadow shift forms, reference check forms, and similar templates.

Customers are responsible for ensuring that all interview questions, scoring methods, required steps, and evaluation criteria are lawful, job-related, appropriate, and consistently applied.

TAPPEDIQ may preserve historical records, including the version of an interview guide, scoring form, workflow, or template used at the time an applicant was evaluated. These records may be used for audit, reporting, compliance, troubleshooting, and workflow history.

You may not use TAPPEDIQ to:

1. Violate any law, regulation, contract, or third-party right;
2. Discriminate unlawfully against applicants, employees, or other individuals;
3. Collect information that is not reasonably related to a legitimate business or hiring purpose;
4. Submit false, misleading, defamatory, harassing, or unlawful content;
5. Upload malware, malicious code, or harmful files;
6. Attempt to reverse engineer, copy, scrape, resell, or exploit the platform;
7. Interfere with platform security, authentication, permissions, or audit logs;
8. Access applicant or Customer Data outside your authorized scope;
9. Use TAPPEDIQ to make employment decisions without appropriate human review;
10. Use TAPPEDIQ for unlawful surveillance, profiling, or automated decision-making.

Customers are responsible for:

1. Their users’ activity in TAPPEDIQ;
2. Accuracy and legality of Customer Data;
3. Proper use of applicant and employment information;
4. Configuring permissions and workflows appropriately;
5. Maintaining internal hiring policies;
6. Complying with applicant-notice and record-retention obligations;
7. Reviewing reports, audit flags, workflow status, and compliance indicators;
8. Confirming that hiring decisions are lawful and appropriately documented.

Access to TAPPEDIQ may be provided under a subscription, pilot, beta, trial, order form, written agreement, invoice, or other commercial arrangement.

Fees, billing terms, user limits, brand limits, location limits, usage limits, renewal terms, cancellation rights, and payment obligations will be stated in the applicable order form, invoice, subscription page, or written agreement.

Unless otherwise stated in writing, fees are non-refundable except where required by law or expressly agreed by HIT.

TAPPEDIQ may be made available for beta, pilot, preview, testing, or evaluation use. Beta or pilot features may be incomplete, may change, and may contain errors.

If a Customer is using TAPPEDIQ for testing or pressure-testing, the Customer should use fake applicants, test records, or non-sensitive sample data unless HIT has expressly authorized the use of real applicant data.

Customers should not rely on beta or pilot features for final employment decisions unless HIT has confirmed in writing that the relevant feature is production-ready for that use.

HIT may modify, improve, suspend, discontinue, or update TAPPEDIQ or any feature at any time. HIT will make reasonable efforts to avoid unnecessary disruption, but we do not guarantee uninterrupted, error-free, or permanently available access.

We may perform maintenance, updates, security improvements, or emergency repairs that temporarily affect availability.

HIT uses reasonable administrative, technical, and organizational safeguards designed to protect TAPPEDIQ and Customer Data.

No system is completely secure. Customers are responsible for maintaining appropriate internal controls, user access practices, device security, password protection, and employee training.

Customers must promptly notify HIT of any suspected unauthorized access, compromised credentials, improper disclosure, security incident, or misuse of TAPPEDIQ.

Each party may receive confidential information from the other. Confidential information includes non-public business, technical, product, financial, security, applicant, employment, operational, and customer information.

Each party agrees to use confidential information only for purposes related to TAPPEDIQ and to protect it using reasonable care.

Confidentiality obligations do not apply to information that is publicly available, already known without confidentiality obligations, independently developed, or lawfully received from another source.

TAPPEDIQ, including its software, design, workflows, branding, user interface, product concepts, templates, documentation, reports, source code, object code, database structure, features, layouts, logos, trademarks, and related materials, is owned by HIT or its licensors.

Customers receive a limited, non-exclusive, non-transferable, revocable right to access and use TAPPEDIQ during the applicable subscription, pilot, or agreement term.

Customers do not receive ownership rights in TAPPEDIQ. Customers may not copy, reproduce, modify, distribute, sell, sublicense, reverse engineer, or create derivative works from TAPPEDIQ except as expressly permitted in writing by HIT.

If you provide feedback, suggestions, ideas, bug reports, product requests, workflow suggestions, or improvement recommendations, you grant HIT the right to use that feedback without restriction or compensation.

HIT may incorporate feedback into TAPPEDIQ or related products, but is not required to do so.

TAPPEDIQ may integrate with or rely on third-party services, hosting providers, authentication tools, databases, analytics tools, email services, AI providers, background-check vendors, or other technology providers.

HIT is not responsible for third-party services that are not controlled by HIT. Customer use of third-party services may be subject to separate terms and privacy policies.

TAPPEDIQ may support workflows related to references, employment verification, background screening, or documentation. TAPPEDIQ is not a consumer reporting agency and does not itself provide consumer reports, credit reports, criminal history reports, or background-check decisions unless expressly stated in a separate written agreement.

Customers are responsible for complying with the Fair Credit Reporting Act, state background-check laws, ban-the-box laws, adverse action requirements, authorization requirements, disclosure requirements, and any related obligations when using background-check or screening information.

Upon termination or expiration of access, Customer access to TAPPEDIQ may be suspended or removed.

Subject to technical feasibility, legal obligations, security requirements, and the applicable agreement, HIT may provide Customers with a reasonable opportunity to export Customer Data.

HIT may retain certain records as required for legal, security, audit, backup, dispute-resolution, compliance, or legitimate business purposes.

HIT may suspend or restrict access to TAPPEDIQ if we reasonably believe that:

1. A user or Customer has violated these Terms;
2. Access creates a security risk;
3. Customer Data or platform use may be unlawful;
4. Payment is overdue;
5. Suspension is needed to protect HIT, TAPPEDIQ, applicants, users, Customers, or third parties.

TAPPEDIQ is provided on an “as is” and “as available” basis unless otherwise stated in a written agreement.

HIT does not guarantee that TAPPEDIQ will be error-free, uninterrupted, fully compliant with every Customer-specific legal requirement, or suitable for every hiring process.

HIT does not provide legal, employment, human resources, tax, accounting, or compliance advice. Customers should consult qualified legal or HR professionals regarding their hiring practices and compliance obligations.

To the maximum extent permitted by law, HIT will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, hiring losses, business interruption, reputational harm, or employment-related claims arising from Customer use of TAPPEDIQ.

To the maximum extent permitted by law, HIT’s total liability for claims related to TAPPEDIQ will not exceed the amount paid by the Customer to HIT for TAPPEDIQ during the twelve months before the event giving rise to the claim, or one hundred dollars if no fees were paid.

Some jurisdictions do not allow certain limitations, so some limitations may not apply.

Customer agrees to defend, indemnify, and hold harmless HIT from claims, damages, liabilities, losses, costs, and expenses arising from:

1. Customer Data;
2. Customer hiring decisions or employment practices;
3. Customer violation of law;
4. Customer misuse of TAPPEDIQ;
5. Customer’s interview questions, scoring criteria, workflows, or employment-related content;
6. Unauthorized access caused by Customer users or Customer-controlled credentials;
7. Claims by applicants, employees, references, contractors, or other individuals based on Customer’s use of TAPPEDIQ.

These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.

Any dispute arising from these Terms or TAPPEDIQ will be resolved in the state or federal courts located in [Insert County and State], unless the parties agree to another dispute-resolution process in writing.

HIT may update these Terms from time to time. The updated Terms will be effective when posted or otherwise provided, unless a later effective date is stated.

Continued use of TAPPEDIQ after updated Terms become effective means you accept the updated Terms.

For questions about these Terms, contact:

Harnly Interactive Technologies LLC
Attn: TAPPEDIQ Legal / Support
Email: support@harnlyintertech